Returns

If you are not completely satisfied with your purchase, you may return the merchandise in its original condition for exchange or refund in the manner in which it was paid within two weeks of delivery. Processing refunds can take up to 3 business days.

Shipping charges are not reimbursed for returned items unless items were damaged or imperfect upon receipt.

If your items arrive damaged, please contact us at (212) 570-3614, Monday-Friday 9:30AM-5:30PM EST or shop@whitney.org

Members receive a 10% discount year-round and additional discounts during special shopping weeks, though certain exclusions apply.

Merchandise marked as a sale item is non-returnable.

Certain products denote This item is non-returnable, all sales are final in the product description. The following are examples of products that cannot be returned:

Special Orders

Drop Ship Items

Max Mara

Select Jewelry styles