Holiday Shipping Deadlines:
Ground Orders - December 17
Express Orders - December 20
Orders shipped within the United States are shipped via FedEx Ground and can take as long as 15 days to arrive. Orders ship Monday-Friday. Print orders take 2-3 weeks to arrive. Orders shipped outside the United States are shipped FedEx International Economy, which generally takes 7-15 days to arrive, depending on customs.
We are unable to ship to PO Boxes. All addresses must have a person available to sign for the package.
In the event of a missing package, please track the order with FedEx and contact a customer service representative at email@example.com. An investigation will be opened and actions will be taken once the investigation has been closed.
All shipping charges are calculated by the weight and destination of the item. The shipping cost for your order will be figured when you check out. Shipping charges do not include duties, taxes or brokerage fees that may be applied to orders shipped outside of the U.S. These fees are the responsibility of the recipient of the order. Free shipping applies to domestic US orders only.
Memberships are processed and distributed by the Membership Department and cards take about a week to ship. Please contact the Membership department at (212) 570-3641 or firstname.lastname@example.org with questions concerning your membership.